So our technicians can answer your questions about our products directly and accurately, use our tech line (319-643-2655) between 9am and 4pm (US Central Time). This service has been dedicated for your convenience.
- We ship by UPS. Check your shipment immediately upon arrival.
- You have 30 days to report any missing parts out of the shipment.
- Failure to do so will result in parts purchased at your expense.
- Refusal of a C.O.D shipment requires all future orders to be prepaid.
- If your order is damaged through shipment, call UPS.
- Claims must be made to the shipping company. Save all packaging materials.
- We offer a free exchange for 30 days only if parts have not been used (i.e. no bolt scarts, paint or marks).
- Customer is responsible for shipping charges.
- Returns accepted for 30 days only if parts are not damaged, modified, painted or bolt-scarred.
- A 20% restocking fee will be applied.
- If the part is defective or we goofed the order, we pay shipping both ways and expedite the exchange at our expense.
- Please call (319-643-2645) first because we do not accept parts without a return authorization and copy of invoice.
- No C.O.D returns accepted.
- You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- Neither manufacturer nor seller shall be liable, in any way, for damage, loss, injury or othjer, resulting from misuse, modification or inability to use any of our products.
- Buyer or user assumes all liability of any kind connected with application of our products.
- The foregoing is in lieu of all waranties expressed or implied.
- The manufacturer or seller's single obligation shall be to replace whatever parts prove defective.
- Dealers write/email for full information, giving proof of business.
- Please remit in full US funds.
- Shipments will be by UPS
- We can not ship C.O.D. outside of the United States
- For shipping quotes for orders outside of the USA, please contact us by phone or email.